Ombudsman RI Tinjau Pelayanan Publik di Rutan Kandangan

M. Angga

Oktober 01, 2025

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Kandangan – Ombudsman Republik Indonesia melakukan inspeksi ke Rumah Tahanan (Rutan) Kelas IIB Kandangan dalam rangka memastikan standar pelayanan publik dijalankan sesuai ketentuan yang berlaku. Kunjungan ini mencakup evaluasi terhadap layanan administrasi, kesehatan, hingga mekanisme kunjungan keluarga.

Dalam peninjauan tersebut, tim Ombudsman juga berdialog langsung dengan petugas rutan serta warga binaan. Tujuannya, untuk menggali pengalaman dan masukan terkait kualitas layanan yang diberikan.

Kepala Rutan Kelas IIB Kandangan menegaskan komitmennya dalam menjaga mutu pelayanan. “Kami terus berupaya meningkatkan kualitas layanan demi menjamin hak-hak warga binaan dan kepuasan masyarakat,” ujarnya.

Ombudsman mengapresiasi upaya yang telah dilakukan pihak rutan. Menurut lembaga pengawas pelayanan publik ini, pengawasan berkala sangat penting agar lembaga pemasyarakatan senantiasa meningkatkan kinerja dan memberikan layanan yang profesional serta akuntabel.

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